Returns & Refunds Policy

Last updated: 29.01.26

Final Sale

All items sold on LeDoubleWear are final sale, unless they are faulty or not as described.

We do not accept returns or issue refunds for:

• Change of mind

• Sizing or fit issues

• Buyer’s remorse

Faulty or Misdescribed Items

Under the Consumer Rights Act 2015, second-hand goods must be as described and of satisfactory quality, taking into account their pre-loved nature.

If you believe an item is faulty or not as described, please contact us within 3 days of delivery at ledoublewearshop@gmail.com, including:

• Your order number

• Clear photographs

• A brief description of the issue

If the claim is accepted, we will provide:

• A prepaid return label

• A full refund, including the original standard delivery cost

Refunds are processed within 14 days of receiving the returned item.

How to Return a Faulty Item

• Pack the item securely, ideally in its original packaging

• Use the prepaid label provided

• Do not return items without prior approval

Sustainability & Transparency

As a small, independent business focused on considered consumption, we operate a final-sale model to reduce unnecessary shipping, packaging waste, and environmental impact.

We take care to provide:

• Accurate descriptions

• Clear photographs

• Exact measurements

Each piece is carefully checked prior to listing. If an undisclosed flaw is identified, we will always resolve this fairly and promptly.

Thank you for supporting a slower, more intentional approach to dressing.